The "Wave" of Video Application to Boost Business Efficiency in Vietnam

Vietnam is witnessing a strong surge in video content within online business activities. According to Kepios, 82% of Vietnam's population uses the internet, and 98% of them access the internet via mobile devices. Video-sharing platforms are also highly popular, with 71% of Vietnamese people using YouTube, 58% using Facebook Watch, and 47% using TikTok (Wearesocial). These numbers indicate that video is not just a trend but an essential part of the daily digital life of Vietnamese people.

According to HubSpot, posts with videos receive 83% more engagement than those without, highlighting the appeal of video to users. Instagram reports that short videos like Reels have a higher average engagement rate compared to other formats, specifically 3.21% compared to 1.08% for Stories.

Video marketing offers numerous outstanding benefits for businesses. According to OptinMonster, using video can increase click-through rates by up to 94% compared to text-only content. Cisco states that video accounts for 65% of website traffic. Additionally, 72% of consumers say that video makes them trust a brand more, and 80% of consumers want to see more videos from their favorite brands (Wyzowl). These statistics underscore the importance of integrating video into a business’s development strategy to attract and retain customers.

In this context, livestreaming is becoming a significant and effective trend for businesses. Recent figures show that livestreaming not only boosts sales but also improves engagement and brand recognition. For instance, Droppii organized livestream sessions combined with direct exhibitions during the "90-Day Speed Campaign," achieving an impressive sales figure of 344.022 billion VND with 678,777 products sold. These results demonstrate that investing in livestream sessions not only provides short-term revenue benefits but also helps businesses build stronger relationships with customers.

Challenges Businesses Face When Uploading Videos or Livestreaming on Websites

Using videos and livestreams to enhance business efficiency is becoming increasingly popular worldwide and in Vietnam. However, businesses also face numerous challenges when implementing this strategy, especially concerning website performance and capacity.

Buffering and Lag Issues

One of the biggest problems when uploading videos or livestreaming is buffering and lag, which directly impacts the user experience. According to Google, even a one-second delay in page load time can reduce conversion rates by 7%. Users tend to leave a website if the video does not play smoothly, resulting in lost business opportunities.

Research by Portent shows that 47% of users expect a webpage to load within 2 seconds. If the load time is longer, users may abandon the site and move to another. Forrester reports that each additional second of load time can cost businesses 7% in conversion revenue.

If videos lag or fail to play when users access them, businesses lose favor and credibility. This affects the company’s image, reliability, and growth potential. Therefore, businesses should prioritize finding and integrating solutions that support stable, smooth video playback and livestreaming to enhance user reach, brand loyalty, and user experience.

High Web Capacity Consumption

Videos and livestreams consume a significant amount of storage and bandwidth, placing pressure on the company’s servers and web infrastructure. According to Cisco, video will account for 82% of all internet traffic by 2022. This can lead to high bandwidth costs and slow down the website if not managed effectively.

The consumption of web capacity also affects load-bearing capabilities. When the system has to handle a large number of access requests simultaneously, proper resource allocation and flexible scaling become crucial. According to Google’s 2020 report, the number of DDoS attacks on financial systems increased by over 300% compared to the previous year, highlighting the urgent need to enhance system load-bearing capabilities. This necessitates businesses to seek solutions that optimize web capacity and enhance load management to meet user demands.

Poor and Unstable Video Quality

Unstable video quality is a major challenge, especially when users access content from different regions with varying internet speeds. Low-quality or interrupted videos can leave a bad impression and reduce engagement rates.

A report by Limelight Networks indicates that 23% of users will abandon an online video if they encounter slow load times or interruptions. Furthermore, 62% of consumers who have a poor experience with online videos are less likely to return to the same service. This underscores the importance of ensuring stable video quality to maintain customer satisfaction and loyalty.

Security and Copyright Issues

Videos and livestreams on websites are at risk of unauthorized access, particularly without proper security measures. According to IBM, the average cost of a data breach is approximately $3.86 million. Data loss or theft can cause significant financial and reputational damage to businesses.

Security and copyright infringement are critical challenges when businesses upload videos and livestreams on websites. Protecting content from unauthorized access and copyright violations is vital not only to safeguard intellectual property but also to maintain customer trust and loyalty.

Effective Video Distribution and Streaming Solutions for Websites

Amid the rapid growth of video and livestreaming, ensuring a stable and secure system is crucial. An effective solution to achieve this is utilizing a Content Delivery Network (CDN). Not only does a CDN optimize page load speeds, but it also enhances load capacity and security for online services.

By caching content across multiple edge servers worldwide, a CDN allows users to access videos from the nearest server, minimizing transmission time and the risk of buffering or lag. This reduces the load on the origin server and ensures quick page load times. According to research by PageSpeed Insights, using a CDN can reduce page or application load times by up to 50%, a significant figure in retaining users.

CDNs provide user authentication mechanisms to ensure that only authenticated users can access content. Additionally, CDNs enable setting access control rules, such as geo-blocking to prevent access from unauthorized regions, or time-based access restrictions.

Moreover, CDNs offer protection against increasingly sophisticated cyber attacks, ensuring the safety of transaction data and customer information. A Cisco report indicates that the number of DDoS attacks doubled from 7.9 million in 2018 to 15.4 million in 2023, making the use of CDNs to protect layers 3 and 4 of the system more important than ever.

Implementing a CDN not only optimizes video streaming and distribution but also fortifies the security and performance of your website, making it a critical investment for businesses looking to enhance their online presence and user experience.

VNCDN - Optimal Content Delivery Solution for Businesses

VNCDN, developed by VNETWORK JSC, is currently the leading CDN solution in Asia. VNCDN guarantees 100% uptime SLA, providing businesses with absolute reliability and stability during operations. Thanks to its robust infrastructure and advanced CDN technology, VNCDN not only enhances business efficiency and user experience but also helps reduce system operating costs and protect information on Fintech companies' websites and applications.

With over 10 years of experience in content delivery, VNCDN has partnered with and supported more than 2000 reputable customers domestically and internationally, including VTV, TikTok, CellphoneS, and VNExpress. The trust from these esteemed partners is clear evidence of VNCDN's capability and effectiveness in assisting businesses in optimizing their online operations.

Optimizing Page Load Speed with Robust Infrastructure

VNCDN optimizes page load speed through its robust infrastructure, providing a smooth experience for users. With over 280 PoPs (Points of Presence) in 33 countries and international uplink bandwidth of up to 57 Tbps, VNCDN ensures fast and stable content delivery. The CDN system is deployed in leading data centers in Vietnam, such as Viettel, FPT, VNPT, and Mobifone, with a total domestic uplink bandwidth of 10 Tbps. VNCDN can simultaneously serve over 5 million users and handle 8 billion requests daily.

Thanks to intelligent distribution mechanisms and traffic mitigation capabilities, VNCDN not only enhances page load speed but also minimizes risks from DDoS attacks, ensuring the website operates stably and securely, even during peak hours. According to a Google report, reducing page load time by just one second can increase conversion rates by up to 20%. With VNCDN, videos and livestreams can run smoothly without interruptions, especially during peak times.

One of the biggest challenges for online payment services is handling high traffic during peak events such as shopping festivals, holidays, or major promotions. VNCDN helps distribute traffic, reduce the load on the origin server, and prevent overload. VNETWORK's CDN system can handle millions of requests per second, ensuring uninterrupted service.

Integrating Advanced Delivery and Security Technologies

VNCDN's Video on Demand (VOD) feature supports businesses in delivering high-quality, smooth online video experiences through advanced supporting technologies.

VNCDN's transcoding technology is crucial in optimizing user experience when watching online videos. This technology converts video files from one format to another to ensure compatibility and the best quality across various devices and bandwidth conditions. Transcoding automatically converts video files to multiple formats such as MP4, HLS, and DASH to ensure videos can be played on any device, from desktops and mobile phones to smart TVs. This technology also helps compress and optimize video file sizes without significantly reducing quality, saving bandwidth and reducing server load.

Security measures like data encryption and access control protect content from unauthorized access and copyright infringement. Additionally, VNCDN provides detailed data management and analysis tools, helping businesses track and evaluate the effectiveness of video campaigns, thereby adjusting strategies in a timely manner. These factors make VNCDN's VOD technology the top choice for businesses looking to enhance user experience and optimize business operations through online videos.

For performance optimization, VNCDN uses HTTP/3 technology, improving access performance and speed by efficiently managing multi-threaded connections. The Mid Tier Cache mechanism temporarily stores data at intermediate communication points, reducing latency and speeding up user access. Additionally, converting images to WebP format reduces image file sizes while maintaining quality, comprehensively improving user experience.

Regarding security, VNCDN deploys SSL/TLS encryption to ensure the safety of data transmitted between the server and users. IP address protection systems help prevent unwanted attacks and queries, while Origin Shield reduces the load on the origin server by temporarily storing content at PoPs, optimizing server performance. The ability to hide the origin IP minimizes the risk of direct attacks on the origin server. Furthermore, VNCDN combines Cloud WAF and intelligent filtering measures to block invalid traffic, ensuring the origin server always operates stably.

24/7 Technical Support by Expert Team

VNCDN is committed to providing professional and dedicated 24/7 technical support services, ensuring quick and efficient resolution of any system-related issues, helping businesses avoid unwanted disruptions in operations. VNCDN's experienced team continuously monitors and manages the system, proactively detecting and addressing potential issues, ensuring the system always operates optimally and preventing incidents that could impact performance and security.

Understanding that each business has unique needs and requirements, VNCDN also offers personalized support services, meeting the specific demands of each customer, providing the most suitable and effective solutions for each case.

Conclusion

In the era of internet explosion, VNCDN stands out as the optimal solution for video and livestream delivery on businesses' websites and applications. This solution not only enhances page load speed but also increases load capacity and ensures security. VNCDN's robust CDN system, combined with advanced technology, helps distribute traffic, reduce the load on the origin server, and prevent overload, especially during peak events. Additionally, VNCDN offers 24/7 technical support services, ensuring businesses can enhance user experience, increase conversion rates, and boost revenue. For consultation and service experience, contact VNCDN via hotline: (028) 7306 8789 or contact@vnetwork.vn.